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As our technologies have progressed, so have our communication skills. In the fast-paced, constantly changing, tech-driven world and the culture of being “always on,” younger generations who are perpetually connected are ironically losing the art of effective communication. According to a recent survey conducted by the University of Stavanger, Norway, approximately 40% of Gen Z participants admit struggling with handwriting and ultimately, expressing themselves clearly. Gen Z (specifically those born between the mid-1990s and early 2010s) are considered “digital natives”, that is, they were born into the digital age and the internet. This has ultimately shaped how younger generations communicate, thereby altering their engagement with interpersonal relationships, family members, and society at large.

A recent survey conducted by the University of Stavanger sheds light on this concerning trend, revealing that approximately 40% of Gen Z participants report struggling specifically with handwriting and, more broadly, with expressing themselves clearly and coherently through traditional means. Unlike older Millennials, who used handwriting and traditional methods to clearly communicate complex feelings and ideas, Gen Z primarily relies on digital shortcuts, emojis, or quick-symbols messages. 

Gen Z, born between the mid-1990s and early 2010s, are called “digital natives” As they grew up immersed in digital tech and the internet. This environment shaped their social and learning experiences through instant messaging, social media, and screen time. This deep immersion has altered their communication, emphasizing quick texts, visual content, and instant replies, which may weaken skills for longer, meaningful interactions. Consequently, this shift affects how they connect with friends, family, and society, sometimes making it harder to navigate professional settings, resolve conflicts face-to-face, and build deep, patient relationships that require effective communication.

How Screens Reshape Everyday Communication

Man in Striped Shirt Working on His Laptop
Neuroscientists find that handwriting activates deeper brain networks for memory and comprehension than typing. Credit: Pexels

Although Stavanger figures measure change, daily routines reveal how rapidly handwriting is being displaced from daily use. Gen Z, raised on messaging apps like WhatsApp, Instagram posts, and TikTok scrolling, seldom write in notebooks with pen and paper. These platforms encourage quick replies, short captions, and the use of visual cues, often prioritizing speed over in-depth thinking. As a result, abbreviations, emojis, and voice notes often replace complete sentences that convey emotion or explain complex ideas.

Laptops and touchscreens now occupy the spaces that once held lined paper and pens on desks in schools and workplaces. Assignments, meeting notes, and quick reminders are typically shared via keyboards, shared documents, or group chats rather than handwritten notes pages. Experts have raised concerns that, if this trend persists, Gen Z may become the first generation to lose the ability to write with functional handwriting altogether. Beneath the convenience lies a subtler cost, since typed messages often lack the deliberate, personal touch that ink provides.

This change does not imply that digital tools are harmful; rather, it demonstrates how easily old habits disappear when left unchallenged. Over time, the loss of this practice gradually weakens a skill that historically connected minds, families, and institutions across generations. This also may have negative consequences for cognitive development in younger generations. 

Why Handwriting Activates Brain Networks Typing Cannot

Woman in Green Long Sleeves Top Talking on the Phone
70% of business leaders say Gen Z lacks soft skills, with poor communication cited as the main concern. Credit: Pexels

This generational shift away from traditional communication methods, such as handwriting, influences how Gen Z communicates and reprograms their brains to process and store information. Neuroscientists who compare handwriting with typing find that pen-and-paper tasks activate broader, deeper brain networks associated with memory, attention, and comprehension. 

Writing by hand demands fine motor coordination, continuous visual feedback, and deliberate planning of each stroke, which together strengthen neural pathways that typing rarely engages. Students who handwrite notes often remember material better than those who type, because the slower pace requires active selection and rephrasing rather than passive transcription.

Educators across various universities report that many Gen Z students feel “bewildered” when asked to write by hand on exams or assignments. They tend to produce cramped, messy writing that they themselves find difficult to read, a result of years of limited practice that has affected both their confidence and motor skills. 

Turkish newspaper Türkiye Today and similar outlets have reported on classroom experiences in which students admit they have never written anything longer than a paragraph outside of school. When the brain does not regularly practice handwriting, those neural pathways can weaken, making handwriting feel more effortful and unfamiliar. Over time, this lack of practice may affect the cognitive systems that support focused learning and long-term memory.

Hyperconnected, Increasingly Alone

While handwriting gradually declines, a deeper communication issue emerges beneath Gen Z’s constant notifications and busy home screens. This generation spends more time on social media than any previous one, yet many report feeling lonelier than older adults. Surveys in the US and other countries indicate that Gen Z is more likely to feel isolated or to lack close social support, despite frequent use of messaging apps and social media. Public health studies link heavy social media use with higher risks of depression, anxiety, and poor sleep among teenagers, though these effects are generally modest and differ from person to person.

Researchers discuss a “hyperconnected loneliness” paradox, in which constant low‑quality contact replaces meaningful conversations. News feeds and messages often encourage quick reactions and comparisons, which can increase feelings of insecurity. Studies indicate that increased social media use may lead to greater social isolation, despite the online interactions.

While some apps, such as private chats and video calls, can help maintain connections, most interactions occur through brief, fragmented exchanges. These often miss deeper conversations, nonverbal cues, and attentive listening, which are important for building trust. Over time, this pattern can weaken skills in handwriting and face-to-face communication, slowly eroding a human ability that has supported families and communities for over 5,000 years.

The Soft Skills Gap Behind The Screen

Research indicates that 41% of business leaders think Gen Z graduates are not ready for the workforce, even though Gen Z is the most educated generation. Furthermore, 51% of Gen Z feel that their education has failed to prepare them for the workforce. Many organizational reports emphasize that Gen Z lacks essential soft skills, with 70% of business leaders highlighting poor communication skills. Studies indicate that essential skills for Gen Z include building and sustaining rapport, practicing mindful listening, and adapting communication effectively across diverse contextual styles.

Reports indicate that many Gen Z workers favor brief messages and written updates but tend to feel anxious during presentations, networking events, or unplanned conversations. This trend implies that years of text-heavy, low-risk interactions enable them to communicate more easily through writing, yet provide fewer opportunities to develop skills for navigating the unpredictable and messy aspects of human interaction.

Researchers view communication gaps, especially verbal skills, as training issues. These can improve with genuine, repeated practice. Organizations should emphasize mentorship, structured feedback, and deliberate practice. Use safe settings like rotating meeting leads, role-playing, and coaching initial client calls. This repetition helps build conversational confidence, similar to handwriting practice. Failing to address the issue risks developing teams skilled in typing but deficient in listening, persuasion, and trust-building abilities essential for success.

Empathy In A Screen‑First Generation

Empathy is central to meaningful communication, but it grows through gradual exposure to genuine emotions, not just comment threads. Research indicates that Gen Z highly values empathetic leadership and expects open discussions about feelings and mental health. However, clinicians and social commentators observe that ongoing digital performance pressure can hinder young people’s ability to handle vulnerability offline. Social media feeds tend to favor polished self-presentations and quick judgments, which may deter the patience and curiosity essential for empathy. When interactions mainly consist of curated posts and brief responses, it becomes easier to judge reactions and harder to accept what people truly feel hide.

Experts recommend showing empathy rather than lecturing when engaging with Gen Z. It’s helpful for adults and peers to openly share their feelings, ask follow-up questions, and avoid jumping straight to solutions. Little gestures, like checking in on feelings after tense moments or recognizing discomfort, demonstrate genuine emotional honesty. These small acts highlight that empathy is a crucial communication skill that respects each person’s context and boundaries, thereby making difficult conversations more manageable. In a world full of constant signals, those who practice slow, attentive empathy will truly stand out.

Active Listening In A Distracted World

Active listening embodies empathy in practice. Psychologists describe it as paying full attention to a speaker, reflecting on their message, and asking clarifying questions, which fosters increased trust, deeper connections, and more effective conflict resolution. When people feel truly heard, they report higher satisfaction and fewer tensions. However, habits like checking notifications and multitasking while on screens can disrupt sustained attention.

Communication experts suggest simple practices like short, phone-free talks, paraphrasing, and asking follow-up questions. Trainers recommend practicing active listening in simple situations before more complex discussions. For Gen Z, combining authenticity with focused listening turns quick exchanges into true understanding. Active listening improves conversation by requiring a pause to focus on each word, much as handwriting enhances thinking.

Reclaiming Deep Connection, Online And Offline

Given the mental health challenges many young people face, some researchers are exploring the effects of deliberately taking breaks from social media. Randomized trials and meta-analyses show that brief “digital detox” periods, during which participants significantly cut social media use, can lower symptoms of depression, anxiety, and insomnia among young adults. One study involving 18 to 24-year-olds found that reducing social media use from around 2 hours daily to 30 minutes for a week resulted in noticeable decreases in anxiety and low mood. These improvements likely stem not from abandoning technology altogether but from reducing harmful habits such as constant comparison, doomscrolling, and compulsive engagement checking.

Experts believe digital tools can genuinely improve relationships when used intentionally. Rather than replacing face-to-face connections, careful use can strengthen them. Opt for video calls, group chats, sharing articles, or voice notes. The crucial factor is whether devices constantly disrupt or quietly support offline life. Practical strategies like establishing phone-free mealtimes, scheduling regular check-ins, or exchanging handwritten notes create space for deeper interactions. These approaches do not neglect newer technology; instead, they integrate it to improve human well-being communication. For Gen Z, who seamlessly move between online and offline worlds, focusing on the quality of communication rather than quantity is essential for protecting their mental health and overall well-being.

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Passing On A 5,500-Year Skill

The present moment presents a choice that previous generations did not consciously face. For millennia, humans developed communication through slow methods like speech, handwriting, and shared physical spaces, because no alternatives existed. Today, these traditional practices are challenged by digital systems that seem faster, easier, and more engaging. Surveys from Norway and other countries indicate that nearly 40% of Gen Z already find handwriting difficult, and many are less confident in long, face-to-face conversations compared to online messaging. If this trend continues, it could weaken a skill set that once supported communities, education, and democratic life.

Nevertheless, this generation also shows a strong preference for authenticity, mental health awareness, and meaningful work, all of which depend on clear and humane values communication. Parents, teachers, and older colleagues can nurture this by modeling the very skills that are at risk. This includes maintaining handwriting through small daily practices, fostering honest conversations that cannot be captured in captions, and practicing empathy and active listening even when screens are present. If Gen Z inherits these habits alongside their devices, they will not be the generation that lost a 5,500-year-old skill. Instead, they will be the ones who choose to carry it forward, adapting handwriting and deep conversations for a new era without abandoning them.

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